Tuesday, February 17, 2009

10 Effective Ways To Remember Names

Writen by Scott Ginsberg

Sigmund Freud says "a person's name is the single context of human memory most apt to be forgotten." Feelings of embarrassment and social ineptitude are conveyed through this forgetfulness, and unfortunately, the problem persists daily. The ability to remember names is an important skill that gives you an advantage in social and business settings. However, the way you associate and remember names is based on your learning style and personality type.

The following list of ten effective ways to remember names combines visual, aural and strategic techniques. Once you find the best fit for you, it will become easier to avoid muttering the most awkward and impersonal sentence in the English language: "Hey you!"

Repetition, Repetition, Repetition

As soon as you hear their name, repeat it back to the person. "It's good to finally meet you, Karen—I hear you're the expert on mufflers."

If you don't do this, you will forget her name within ten seconds of meeting her. Also be sure to repeat the name aloud in the beginning, during and at the end of the conversation. This will allow you to widen various areas of your memory circuit.

"That's a great story Stephanie!" "Wow Tony, you obviously know your hockey." If you speak the name, hear the name, and listen to yourself say the name, you will remember it.

Inquiry

The number one rule in interpersonal communication is to show a genuine interest in the other person. So, ask your new colleague to explain the personal significance of their name. Ask if they go by a nickname. Inquire about the culture from which their name was derived. The spelling question is also effective. Even if Dave or Bob is only spelled one way you can always ask if they prefer "Dave," "David," "Bobby" or "Robert."

In so doing, you show them you care about them as a person. You also transform their name from an arbitrary fact into a meaningful representation of them. Ultimately, you will flatter them and make them feel appreciated.

Dramatize Faces

You probably remember faces better than you remember names. Great! This will only make it easier when you dramatize someone's face and associate facial feature with their name. For example, if their nose or hair is particularly memorable, make a connection using alliteration with their name. Brian has bright red hair. Lucy has a long nose.

The trick is to make your associations and dramatizations memorable and interesting. Remember, that which is exaggerated and ridiculous is memorable.

Forget About You

"Did I give him the 'cold fish' handshake?" "Did I even look into her eyes?" "Do you think she noticed the logo on my company briefcase?" If you try too hard to make a good first impression, odds are you will have no idea to whom you make a good first impression to!

So don't think about yourself! Forget about you! Concentrate on them. When you become too self-conscious and nervous during the moment of introduction, it will interfere with your memory.

Write Them Down

If you are a visual learner, write down the name of the person. This is a flawless method to remember. Most networking functions and meetings take place where tables, pens and paper are available.

Throughout the conversation, look down at the name in front of you, and then look at the person. Maria. Then look at the name again. Maria. Then look at the person again. Maria. You'll never forget.

The additional benefit when you do this, unbeknownst to you, is that at least one other person in your group will see you write the name down. Talk about a good first impression!

Inner Monologue

Imagine you've already used Samantha's name during the conversation. You seem to have it committed to memory. Then again, you don't want to overuse her name aurally. Even if a person's name is the sweetest sound they will ever hear, you don't want to make it too obvious that you use the repetition trick.

Fortunately, there are countless opportunities during the conversation to quickly say the name to yourself while you look at their face: while they get a pen, while they take a drink, while they get something out of their desk, while they laugh at your hilarious joke.

It only takes a few seconds to look at someone and silently think to yourself, "Samantha. Samantha. Samantha." Don't worry; you won't miss anything if you choose to do this at the appropriate times.

Introduce Someone Else

"Have you met my coworker Patty?" you ask the nameless person. "I don't believe I have," he says, "My name is Roger. It's nice to meet you Patty." Roger. That's his name! You thought it was Antonio! Thank God you introduced him to someone else or you would be floating up the eponymous creek.

Furthermore, if you introduce someone you just met to another person, it allows you to: take control of the conversation, show your willingness to encourage connections and expand someone else's network of colleagues.

Listen and Look for Name Freebies

More often than not, you won't be the only person who knows the name of your new colleague. This means that other people will say their name, and you will be reminded. No charge. All you have to do is pay attention.

Also remember to keep your eyes open for subtle, visual reminders such as business cards, receipts, nametags, jewelry, table tents and personal papers. Without getting too nosey, it will be easy to identify these "name freebies" that paint you out of your memory corners.

These ten effective techniques to remember names will be helpful to cross the chasm between you and a potential colleague or associate. When you identify and amplify someone's name, you won't suffer a loss of face. Ultimately, your interactions and conversations will become more personal and comfortable.

Practice. Practice. Practice. That's the hard part. But over time you will learn how these different techniques for name memory will work best for you.

Attitude. Attitude. Attitude. That's the easy part. However, while practice enhances your name memory over time, it only takes a few seconds to decide to change your attitude. Don't yourself that you can't remember names. In fact, from this moment on, you are no longer bad with names. Combine this new attitude with your recently acquired skills, and you'll never have to say "Hey you!" again.

LET ME ASK YA THIS... The last time someone forgot your name, how did that make you feel?

LET ME SUGGEST THIS... Next weekend, go to Borders and spend an hour reading books on remembering names. Email me and let me know which ones are your favorites!

© 2006 All Rights Reserved.

Scott Ginsberg is a professional speaker and the author of HELLO my name is Scott, The Power of Approachability and How To Be That Guy. He helps people MAXIMIZE their personal and professional approachability - one conversation at a time. To book Scott for your next association meeting, conference or corporate event, contact Front Porch Productions at 314/256-1800 or http://www.hellomynameisscott.com.

Monday, February 16, 2009

Why Cant I Start A Conversation With You

Writen by Scott Ginsberg

One out of every ten Americans has a fear of talking to strangers. When you enter a room full of new faces, to start these conversations seems like an impossible task. You wait and wait and hope to God someone else says hello first, but the apprehensive silence persists. Then nobody talks to anybody.

This unwillingness to communicate will result in missed opportunities to meet new friends and make valuable connections. Your initial timidity takes time and practice to overcome. However, the more often you throw yourself into the sea, the less likely the waves are to bother you.

Below are four major roadblocks that stand in your way of starting conversations. The solutions to these problems will equip you with the motivation to stop falling asleep behind the conversational wheel.

The Fear of Rejection
They won't say hello back to me. They won't be interested in me. I will make a fool of myself.

This is the number one reason people don't start conversations. However, practice will make this fear fade away. The more you often you start conversations, the better you will become at it. So, be the first to introduce yourself or say hello. When you take an active instead of a passive role, your skills will develop and there will be less of a chance for rejection. Also understand the gains vs. losses. For example, what's so bad about a rejection from someone you don't even know? On the other hand, a new contact awaits your introduction!

Nothing Good to Say
I can't think of anything good to say. I never break the ice. Opening lines are difficult to put into action.

Be certain to ask open ended questions with such words as "How is…?" "Why are…?" and "What was…?" These questions elicit elaboration, explanation and show the other person you have taken an interest in them. Also give a compliment about something you've noticed followed by a related inquiry. Not only does this appeal to someone's personal interests, but it flatters them and satisfies the number one human desire to feel appreciated. Finally, offer an interesting piece of knowledge or trivia. Facts like these are more engaging than the weather and will lead your conversation to new and exciting directions.

Uncertainty of Involvement
All of these people are strangers. I came into the conversation too late. I'm not sure how to get involved with the discussion.

Be an active listener. Make eye contact with the speaker. And, keep your ears open for iceberg statements. These are pieces of free information where ninety percent is under the surface ready to be talked about. For example, listen for an implied statement about someone's family or a key phrase such as "independent contractor." Be sure to smile, nod and respond with follow up inquiries. This allows you to become included as a part of the conversation.

Perception of Conversational Value
Small talk is a waste of my time. There's no reason to interact to these people. I won't gain anything if I say hello to the woman next to me.

Yes you will! You will gain something if you talk to the woman next to you. People start conversations for five reasons: to help, to learn, to relate, to influence and to play. Think of the potential value! And you never know whom you will meet. "Fear not to entertain strangers for in so doing some will entertain angels unaware." Remember, some people enter into your lives and change it forever. But, until you own the attitude that every conversation will affect your life, whatever gain is accrued when you engage in social interaction will continue to be outweighed by your fear.

Ultimately, initiating the conversation is half the battle. It's the most difficult part of interpersonal communication, and therefore an important skill to master. Overcoming your initial fear of rejection will come as you start more conversations, more often. When you use open ended questions which appeal to the needs and interests of others, the probability of rejection will significantly reduce. And, when you become a more active listener with the attitude that conversations do have value, you no longer have to worry about falling asleep behind the conversational wheel.

© 2005 All Rights Reserved.

Scott Ginsberg is a professional speaker, "The World's Foremost Expert on Nametags" and the author of HELLO my name is Scott and The Power of Approachability. He helps people MAXIMIZE their approachability and become UNFORGETTABLE communicators - one conversation at a time. For more information contact Front Porch Productions at http://www.hellomynameisscott.com.

Sunday, February 15, 2009

Extracting Value From Your Existing Business Networks

Writen by Ben Angel

It very much used to be, "it's not what you know, it's who you know!" Unfortunately your business contacts will only get you so far, unless you really know how to extract value out of your existing business networks and relationships.

This rarely happens due to a lack of education in the area of specialised networking. As business owners, we generally focus on how to develop a marketing campaign, sales processes and how to write business plans (even though few businesses seem to be operating with any of these anyway).

But when do I ask, is the time taken to develop a clear cut business networking strategy? Next to never!

Considering it is one of the most cost effective strategies to attract new clientele and reduce your client acquisition costs, why is such an important aspect being over looked by 1000's of small to medium enterprises and companies?

Purely because of the huge gap in understanding the processes involved in extracting such value from ones networks. It is not as simple as exchanging a few pleasantries and business cards at networking events. That makes up 1 %. It is about the processes and strategies that are implemented following that initial meeting that makes the difference.

With the price of marketing our businesses ever increasing and the return on investment ever decreasing, businesses must shift their focus rapidly to succeed in such a competitive business environment.

So how do you extract value out of your pre existing networks?

There is an entire tool kit of strategies and alliances you can establish with another business owner that will see you both win at the end of the day and have your customers jumping for joy.

They may include:

- Host Beneficiaries
- Cross Promotional Strategie
- Affiliate Programs
- Referral Strategies

I have seen many businesses generate millions in revenue by hugely effective and what some would say, overly simple referral strategies. The funny thing is, the simpler the better when it comes to business alliances and networks!

It is sometimes the simplest of strategies that provide the most value to you, your business, your colleagues business and your customers.

Do not overlook what is sitting right in front of you with your existing networks. We are in such a well connected society, so connected in fact that in most business networking circles you are only ever 1 degree of separation away from your ideal client.

The above strategies are simply just processes utilised to extract those clients and direct them to your business. They are channels, even pathways to your door, website or phone but they do not work unless you build them and maintain them with care.

All of these strategies have one common denominator, they are all about who you know, who your colleagues know and who your clients know. The real benefit comes however when you utilise different styles of alliances to obtain and extract value from your network, as they will from you.

At the end of the day, what's another name in your phone going to do to help you grow your business unless you dial the number and put the wheels in motion?

Ben Angel is the Director and Founder of Nationwide Networking a business networking group that meets monthly to share referrals, knowledge, gain business advice from keynote speakers and work together to proactively help each other grow their businesses.

By attending, you are taking a positive step towards making your business more profitable and easier to run.

Our monthly networking events combine facillitated networking activities to connect you with high quality business connections as well as a live interview with high profile business professionals to give you immediate access to the best business advice available.

Past guests have included, James Tuckerman - Australian Anthill Magazine, Sam McConnell - Marketing Magazine, Diana Williams - Fernwood Fitness and Greg Hocking - Hocking Stuart Real Estate.

http://www.nationwidenetworking.com

Saturday, February 14, 2009

Groups Assist The Make Money Online Syndrome

Writen by Michael Fowler

William Shakespeare once wrote; "The world is a stage on which everyone is a player" ... and in Network Marketing, each player must play his/her part. To make money on the internet, working from home, you need to find the players that play their parts.

Making money online is much easier when everyone is part of the performance...

Groups play a large part in forming such an association. A Yahoo group is easy to form and allows communication to flow freely amongst the members. Keeping everyone informed of latest developments and ideas, is easily done through groups.

To truely realise the "make money at home" principle, you have to communicate and allow people to interact with each other. Team players are known to be more likely to make money online, than their individual opposites. Many minds are greater than one.

Groups are a think tank of ideas that can transform an individuals personal performance by injecting new ideas and methods into their flagging marketing strategies. To make money online, you sometimes need the sort of push that a Group can give you.

While some groups live a short life, many have been around for over 6 years or more and still give that sort of unconditional support that a new person needs, to make money on the internet. Failure rates are lower when a group is active and being led by motivational methods. The Group structure produces loyalty and belief to many people.

Anyone who is serious about learning how to make money online, should ask if there is a support group available within the business and then check it out, to see how active the group is, by looking at the mailing figures. Most groups record the number of posts made in any particular month. 78 or more would indicate some moderate activity.

Belonging to a number of groups is also a great way of relationship marketing. Joining groups that are aligned to your own personal interests, often foster a great number of business associates. Those are the sort people who are most likely to play their part.

Always remember that to make money on the internet, you have to socialise and be online on a consistent basis. Plugging people into an online group will also help you in your quest to make money online.

Michael A Fowler, M.B.A. is the editor of the Internet's premier work at home resource: Work from Home Journal.

An Online Trainer, Mentor and Coach, Michael has been helping people to succeed online since 1998.

http://www.the-mba-way.com | Goldcard43@aol.com

Friday, February 13, 2009

Selling Skills Networking And How To Expand Your Reach

Writen by David Zahn

Every entrepreneur has to face the situation of deciding who to ask for help either directly or indirectly in making contacts with prospects or identifying possible leads for the entrepreneur to follow up with on the strength of a personal introduction or referral. It is almost seen as a taboo to even suggest to someone you know outside of a strictly business relationship that you would appreciate their assistance in acquiring names or entry to potential customers.

The fear is that the other person is put on the spot or that you are asking them to commit to something risky by vouching for you, your company, or your product and service. If one were to take a step back though, there are a couple of competing processes at play.

The first is that it is improper to mix business with social or other relationships. The concern here is that if it were not to end successfully, how would that impact the established relationship?

The second is that the majority of business relationships are based on networking between customers, suppliers, and interested others. The way that works is that one customer or supplier familiar with you recommending or introducing you to another potential customer that could use the products or services you provide. Now, networking is not simply an opportunity for you to take from others to build your list of leads. Rather, it is the exchange of contacts, ideas, or other valuable information between two parties. If you fail to provide value back, you will not have the same access to other people's insights as they will choose to no longer share with you.

In terms of who you should network with, the best answer is those that know you and your capabilities best and can provide leads to you that are highly probable or at least somewhat qualified by the person offering the lead to you. So, the best place to start is with the following:

• Friends. As you speak with friends, let them know what you are doing and how your product or services either have or can help others. Very often they may know someone who has exactly a need you are capable of meeting.
• Family. Family often has a vested interest in seeing you succeed since they are related to you. While you may want to be careful not to come on too strong at the family reunion, it is a target rich environment to ask for help, practice your elevator speech, and see if there are any hidden leads among family members.
• Old Company. If you left previous employment on good terms, you may want to ask decision makers if they have the potential to become a client, or know of others with the potential. After all, they know you and your abilities, and assuming you did stellar work, they may be eager to have someone who understands them as well as you do offer assistance to them.
• Cronies who left old company. If you have kept track of others who have left your old company, or perhaps people you knew through that association with your old company that perhaps called on you or that you had occasion to work with, you can reach out to them and see if they have any insights.
• Neighbors. As long as you are asking, it is possible that neighbors may work with, know of, or have contacts with others who can use your products or services.
• Social/Civic/Religious Organizations. If you belong to any organizations or are affiliated with any groups, you may want to use that tie-in to approach potential leads or ask for people you know to introduce you to others.
• Volunteer Groups. If you do not already volunteer for a charity, you should consider doing so immediately. Given the spirit that people are in when they are participating in charitable work – being very giving and extending themselves to others, it is an ideal setting for you to demonstrate your contribution to the organization and at the same time increase your odds of having someone wanting to help you out.

If it is a fish you are looking to catch in the ocean of prospects, then you are more inclined to snare one with a net than with a spear. Spread your networking as wide as you can and chances are that at least one of your contacts will pay dividends.

David Zahn is a two-time author addressing the issues of entrepreneurship and consulting ("How To Succeed As An Independent Consultant, 4th Ed." and "The Quntessential Guide To Using Consultants") as well as being a frequent interviewee and contributor to articles in publications like, "BusinessWeekOnline, Entrepreneur, BrandWeek, Training & Development, CTPostOnline, and others. For a free "business readiness assessment," please click on http://www.startupbuilder.com.